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Support paths for customers, vendors, and drivers.

Send reports to contact@vendero.in or start a WhatsApp chat at +91 93287 99459 for Vendero support only. Include your phone number, account type, trip ID or link, and a clear issue summary.

Customer

Customer support

Use this path for booking links, trip confirmations, live tracking, invoice links, payment questions, privacy requests, and vendor service complaints.

Email support
Vendor

Vendor support

Use this path for Vendor Community App onboarding, Ads Pilot questions, WePilot questions, billing, refund, vendor-owned WABA questions, or account issues.

Email support
Driver

Driver support

Use this path for trip assignment concerns, driver communication issues, live location support, customer coordination, or account data requests.

Email support

Emergency or unsafe trip concern

Contact local emergency services first if there is immediate safety risk. Then notify Vendero with the trip link, phone number, vendor name, and issue details.

Report an issue

Share the issue category and account details so our team can review it.